Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide through our website forms, landing pages, and contact inquiries. This may include:

• Full name
• Email address
• Phone number
• City or location
• Kitchen budget range
• Any additional details you submit through forms or inquiries

We may also automatically collect certain technical and behavioral information when you use our website, including:

• IP address
• Browser type and device information
• Pages visited
• Time spent on pages
• Traffic source
• Click and scroll behavior
• Session recordings and heatmaps

2. How We Use Your Information

We use the collected information to:

• Respond to inquiries and consultation requests
• Contact you regarding modular kitchen services or related offerings
• Understand customer requirements and preferences
• Improve our website, landing pages, and marketing campaigns
• Analyze website performance and visitor behavior
• Maintain internal records and CRM management
• Follow up regarding quotations, designs, or project discussions

3. CRM & Data Storage

Information submitted through our website forms is securely stored in our CRM platform, Odoo, for customer relationship management, lead tracking, and communication purposes.

We take reasonable steps to ensure that your data is handled securely and only accessed by authorized personnel or service providers involved in our operations.

4. Analytics & Tracking Technologies

We use third-party analytics and tracking tools to understand user behavior and improve our services. These may include:

• Google Analytics
• Meta Pixel (Facebook Pixel)
• Microsoft Clarity

These tools may collect information such as:

• Device and browser information
• User interactions on the website
• Page visits and navigation patterns
• Advertising attribution and campaign performance

These services may use cookies or similar technologies to collect and process data in accordance with their own privacy policies.

5. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and visitor interactions
• Measure marketing campaign effectiveness
• Enhance user experience

You may disable cookies through your browser settings; however, some parts of the website may not function properly as a result.

6. Data Sharing

We do not sell your personal information.

We may share information with trusted third-party service providers solely for operational, analytics, CRM, marketing, or communication purposes, including the tools mentioned above.

We may also disclose information if required by law, regulation, or legal process.

7. Data Security

We implement reasonable technical and organizational measures to help protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

• Request access to your data
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for communications

To make such requests, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external websites.

10. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or your data, you may contact: